Maintenance Tips

Rotary Igniter Replacement

  1. Rotary Igniter ReplacementTo remove the rotary igniter, first remove the igniter knob by pulling it away from the control panel.
  2. Disconnect the electrode wires from the igniter.
  3. Remove the 2 screws fastening the assembly to the control panel. The heat shield and igniter can now be removed from the underside of the control panel.
  4. To replace, connect the wires to the igniter, then holding it in place underneath the control panel, start screwing in the 2 fastening screws. Slide the heatshield back into place between the igniter and the underside of the control panel so that the slots line up with the mounting screws. Tighten the 2 fastening screws.

Electronic Igniter Replacement

  1. Electronic Igniter ReplacementUnscrew the igniter push button knob. Remove the battery.
  2. Disconnect the electrode wires from the underside of the igniter.
  3. Remove the black nylon nut fastening the igniter to the control panel.
  4. Pull the igniter away from the underside of the control panel.
  5. To replace the igniter, reverse the previous steps.

Electrode Replacement

  1. Electronde ReplacementTurn off the gas supply to the grill. Remove warming rack, cooking grids and sear plates.
  2. Disconnect the electrode wires from the igniter on the underside of the control panel.
  3. Bend the collector box in the opposite direction from the opening in the box.
  4.  To replace, feed the electrode wire through the opening until the box is against the base of the grill. Refasten the collector box and electrode to the base with the 1/4€ hex head screw. Bend the collector box closed so that it is parallel to the burner with it€™s opening facing the burner. Attach the wire back to the igniter


August 4, 2014 12:06 PM
Great - the one topic I wanted to watch a video on, and there wasn't one :(

I hate it when instructions say "Disconnect the electrode wires ..." when the electrode wires look as though they are hard-wired. What do I pull on? Normally, when disconnecting wires it is not considered sound practice to pull on the wires themselves, but in this case there doesn't seem to be any alternative. A video, or the the very least some nice clear drawings would be of great help here :)

Also, this page doesn't show how to get at the electrode on the rotisserie grill.

Finally, is there a procedure for testing the ignition module itself when the electrode assemblies are disconnected?
# Andrea
August 6, 2014 6:10 AM
The rear burner electrode is connected to the back of the igniter with a spade connector. If you pull the electrode from the back of the igniter, this will release the electrode from the spade. The portion connected at the rear burner is held in place with the #8 screw secured to a small bracket on the electrode which then secures to the base at the rear burner.

Please have a look at the Replacing Rear Burner Electrode article here for more help with this and feel free to contact our Customer Solutions department at 1-866-820-8686 should you require any further assistance.
January 23, 2015 9:36 AM
My knobs are a little different. They have a cover around the outer edge. It is a Mirage style dropin grill. It looks like I need to take off the outer rim before I pull the knobs off.
# Andrea
January 23, 2015 3:11 PM
Hey Lance.
If you're having trouble with replacing the electrodes, please give our Customer Solutions department a call at 1-866-820-8686 or email them at [email protected] They'll walk you though what you need to know!

~Andrea A.
Marketing Dept. Napoleon
March 27, 2015 1:39 PM
I agree this is not very helpful. My top of the line Napoleon is only 2 years old and 3 of the 4 rotary ignitor's do not work. The guy at Beachcomber that was supposed to be their techie did not have a clue, it was almost as though he had never seen a BBQ before.
# Andrea
March 27, 2015 2:02 PM
Hi Barry.
That sounds like you're having an issue with your JETFIRE™ ignition system. It should be an easy fix, and our Customer Solutions department are more than happy to walk you through it ('cause I don't have a document for it right now). Give us a call at 1-800-461-5581 or email [email protected] and we can happily walk you though the whole thing.

~Andrea A.
Marketing Dept. Napoleon

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