FAQ

How to use the Digital Wireless Thermometer

Posted on July 06, 2016 & filed under General FAQs
Step by Step guide on how to use and program the Napoleon Digital Wireless Thermometer

How do I cook the perfect steak on the infrared burner?

Posted on February 09, 2016 & filed under Gas Grill FAQs, General FAQs, Infrared Sizzle Zone FAQs, General FAQs
The perfect steak starts with the perfect cut...ask for meat with a marbled fat distribution and approximately 1" thick. The fat acts as a natural ten...

Travel Q with Scissor Cart Assembly

Posted on October 28, 2015 & filed under General FAQs
Learn how to assembly your Travel Q with Scissor cart in this short video 

How to Remove Residue on Stainless Steel

Posted on October 28, 2015 & filed under General FAQs
In this short video you will learn how to remove residue that appears as a scratch on the stainless steel  

How do I use my Rotisserie?

Posted on August 17, 2015
Learn how to properly set up and balance your Rotisserie on your Napoleon grill 

How do I use my Charcoal Tray on my gas grill?

Posted on August 17, 2015 & filed under General FAQs
This short video will show you how to use the exclusive Charcoal tray in your Napoleon gas grill 

How do I use the Smoker Burner and Tray on a PRO665 & PRO825?

Posted on October 30, 2014 & filed under General FAQs
Watch this video to learn how to properly use the PRO665 & PRO825 Smoker Burner. 

Do I Need To Register My Purchase?

Posted on July 05, 2013 & filed under FAQs Common Owner Questions, General FAQs
It is recommended to register your grill at this page: Product Registration . By registering your product, this will create a history of the gril...

Where can I get a replacement part for my grill?

Posted on March 14, 2012 & filed under FAQs Common Owner Questions, Gas Grill FAQs, General FAQs
From time to time parts of your grill may wear out and need replacement. For parts and pricing information please email our Customer Solutions&nb...

Can I buy a Napoleon® Grill online?

Posted on March 08, 2012 & filed under Help Me Decide Questions FAQs
Why yes you can! Our Authorized Internet Dealers will be happy to supply you with everything you need to purchase your new grill online.
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