FAQ

How do I protect the infrared burners on my grill?

Posted on November 24, 2011 & filed under FAQs Common Owner Questions, General FAQs, Infrared Sizzle Zone FAQs
The infrared burners of your grill are designed to provide a long service life. However, there are steps you must take to prevent cracking of their ce...

How do I clean my infrared burner?

Posted on November 24, 2011 & filed under FAQs Common Owner Questions, General FAQs, Infrared Sizzle Zone FAQs
Due to the intense heat of the infrared burners, most dripping and food particles that fall onto the burner surface are immediately incinerated. Howev...

How does infrared cooking work?

Posted on November 24, 2011 & filed under General FAQs, Infrared Sizzle Zone FAQs
Charcoal is the original infrared cooking. The glowing briquettes emit infrared energy to the food being cooked, with very little drying effect. The N...

What are the benefits of infrared cooking?

Efficiency of Infrared Grills Did you know that infrared burners use less gas and cooking time? With Napoleon's® infrared technology we are trying to...

What do I do with used charcoal?

Posted on November 24, 2011 & filed under FAQs Common Owner Questions, General FAQs, Technical Question FAQs
When you are done cooking with charcoal, you can douse them by slowly and carefully pouring water or sand over the hot coals, then allow both the barb...

How do I store charcoal?

Posted on November 24, 2011 & filed under FAQs Common Owner Questions, General FAQs, Technical Question FAQs
Charcoal should be stored in a cool and dry space with the bag clipped closed. Store charcoal away from interior walls that have been sheet-rocked, an...

How do I light charcoal?

Posted on November 24, 2011 & filed under FAQs Common Owner Questions, General FAQs, Technical Question FAQs
There are a couple of ways to safely light your charcoal barbecue. Use a chimney starter, light newspaper that has been scrunched into a ring and ...

How do I use the Napoleon® Smoker Tube?

Posted on November 23, 2011 & filed under FAQs Common Owner Questions, Gas Grill FAQs
When using gas grills, it's best to put pre-soaked wood chips in our smoker tube. Fill the stainless steel tube with wood chips. Submerge in cold wate...

How to use the Indirect Cooking Method on your Barbecue

Posted on November 23, 2011 & filed under FAQs Common Owner Questions, Gas Grill FAQs
For chicken, game, turkey, roasts, ham, vegetables, breads or combinations, the indirect cooking method gives great results every time. With this meth...

"Indirect Cooking" - Definition

Posted on November 23, 2011 & filed under Glossary of Terms
Indirect grilling means food is cooked by hot air circulating around the food, much like a convection oven. It is a slower cooking method because less...
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