Paint appears to be peeling inside lid

Posted & filed under Common Questions, FAQs Common Owner Questions, Technical Question FAQs.

The finish on the lid and hood is porcelain, and will not peel.

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The burners will not cross-light each other

Posted & filed under Common Questions, FAQs Common Owner Questions, Gas Grill FAQs, Technical Question FAQs.

Plugged ports along back of burner – Clean burner ports.

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My regulator is humming

Posted & filed under Common Questions, FAQs Common Owner Questions, Gas Grill FAQs, Technical Question FAQs.

A normal occurrence on hot days – This is not a defect.

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I am having trouble lighting my barbecue

Posted & filed under Common Questions, Gas Grill FAQs, Technical Question FAQs.

Improper air shutter adjustment

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The flames lift away from the burner and I smell gas

Posted & filed under Common Questions, Gas Grill FAQs, Technical Question FAQs.

Improper air shutter adjustment – Close air shutter slightly according to combustion air adjustment instructions.

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Burners are burning with a yellow flame, and I smell gas

Posted & filed under Common Questions, Gas Grill FAQs, Technical Question FAQs.

Possible spider web or other debris, or improper air shutter adjustment – Thoroughly clean burner by removing. See general maintenance instructions. Open air shutter slightly according to combustion air adjustments instructions.

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Why am I getting excessive flare-ups and uneven heat?

Posted & filed under Common Questions, Technical Question FAQs.

Sear plates installed incorrectly- Ensure sear plates are installed with the holes towards the front, and the slots on the bottom…

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I am getting low heat / low flame when the valve is turned to high

Posted & filed under Common Questions, Technical Question FAQs.

For propane, improper lighting procedure- Ensure lighting is followed carefully…

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