Do I Need To Register My Purchase?

Posted & filed under Blog, Common Questions, FAQs Common Owner Questions, General FAQs.

Registering your warranty is not necessary.

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Where can I get a replacement part for my grill?

Posted & filed under Common Questions, FAQs Common Owner Questions, Gas Grill FAQs, General FAQs.

From time to time parts of your grill may wear out and need replacement. For parts and pricing information please email our Customer Care department or call us at 1-866-820-8686.

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How do I cook the perfect steak on the infrared burner?

Posted & filed under Common Questions, FAQs Common Owner Questions, Gas Grill FAQs, General FAQs, Infrared Sizzle Zone FAQs.

The perfect steak starts with the perfect cut…ask for meat with a marbled fat distribution and approximately 1″ thick…

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How do I protect the infrared burners on my grill?

Posted & filed under Common Questions, FAQs Common Owner Questions, General FAQs, Infrared Sizzle Zone FAQs.

The infrared burners of your grill are designed to provide a long service life…

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How do I clean my infrared burner?

Posted & filed under Common Questions, FAQs Common Owner Questions, General FAQs, Infrared Sizzle Zone FAQs.

Due to the intense heat of the infrared burners, most dripping and food particles that fall onto the burner surface are immediately incinerated…

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How does infrared cooking work?

Posted & filed under Common Questions, General FAQs, Infrared Sizzle Zone FAQs.

Charcoal is the original infrared cooking. The glowing briquettes emit infrared energy to the food being cooked, with very little drying effect…

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What do I do with used charcoal?

Posted & filed under Common Questions, FAQs Common Owner Questions, General FAQs, Technical Question FAQs.

Allow both the barbecue and coals to cool off completely…

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How do I store charcoal?

Posted & filed under Common Questions, FAQs Common Owner Questions, General FAQs, Technical Question FAQs.

Charcoal should be stored in a cool and dry space with the bag clipped closed…

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