From time to time parts of your grill may wear out and need replacement. For parts and pricing information please email our Customer Care department or call us at 1-866-820-8686.
Read More>>>How do I cook the perfect steak on the infrared burner?
The perfect steak starts with the perfect cut…ask for meat with a marbled fat distribution and approximately 1″ thick…
Read More>>>How do I protect the infrared burners on my grill?
The infrared burners of your grill are designed to provide a long service life…
Read More>>>How do I clean my infrared burner?
Due to the intense heat of the infrared burners, most dripping and food particles that fall onto the burner surface are immediately incinerated…
Read More>>>How does infrared cooking work?
Charcoal is the original infrared cooking. The glowing briquettes emit infrared energy to the food being cooked, with very little drying effect…
Read More>>>What do I do with used charcoal?
Allow both the barbecue and coals to cool off completely…
Read More>>>How do I store charcoal?
Charcoal should be stored in a cool and dry space with the bag clipped closed…
Read More>>>How do I light charcoal?
There are a couple of ways to safely light your charcoal barbecue…
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