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Napoleon Customer Solutions

If you need to ask us a question about your Napoleon Grill or make a comment please complete the form and a Napoleon customer service representative will get back to you shortly. Also, for service, installation and product knowledge our Napoleon Authorized Dealers are the best resource. Use the ‘Find a Servicing Dealer’ button below to locate the nearest location to you.

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Customer Solutions

Phone: 1-866-820-8686

Contact Customer Solutions Online

Hours of Operation: 8:30am – 5pm (Excluding all Canadian Holidays)

Corporate Contact:
Napoleon Grills
214 Bayview Drive
Barrie, Ontario
Canada, L4N 4Y8

Corporate Contact:
Wolf Steel CANADA
9 & 24 Napoleon Road
Barrie, Ontario
Canada, L4M 0G8

Corporate Contact:
Wolf Steel USA
103 Miller Drive
Crittenden, Kentucky
United States, 41030