| Low heat/low flame when valve turned to high ... |
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For propane, improper
lighting procedure-
Ensure
lighting is followed carefully. All gas grill valves must be in the off
position when the tank valve is turned on. Turn tank on slowly to allow
pressure to equalize. See lighting instructions.
For natural gas, undersized supply line - Pipe must be sized to installation code. For both gases, improper pre-heating-Pre-heat grill with both main burners on high for 10 to 15 minutes.
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| Excessive
flare-up/uneven heat ... |
Sear plates installed
correctly-
Ensure sear plates are installed
with the holes towards the front, and the slots on the bottom. The
group of five holes must be in the centre of the grill. See assembly
instructions. Improper pre-heating — Pre-heat grill with
both main burners on high for 10 to 15 minutes.
Excessive grease and ash build upon sear plates
and in drip pan-Clean
sear plates and drip pan regularly. Do not line pan with aluminum foil.
Refer to cleaning instructions. Back to
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| Burners
burn with yellow flame, accompanied by the smell of gas ... |
Possible
spider web or other debris, or improper air shutter adjustment -
Thoroughly clean burner by removing. See general maintenance
instructions. Open air shutter slightly according to combustion air
adjustments instructions.
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| Flames
lift away from burner, accompanied by the smell of gas, and
possible difficulties in lighting ... |
Improper air shutter adjustment - Close air shutter slightly according to combustion air
adjustment instructions.
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| Burner
will not light with the igniter, but will light with a match . . . |
Slipping igniter know - Ensure that
knob
is pushed firmly onto igniter. When installed correctly, it is
difficult to remove.
Loose electrode wire - Check
that electrode wire is firmly pushed onto the terminal on the back of
the igniter.
Improper gap at electrode tip - Ensure
that the collector box is tight, and the gap between the electrode end
and the collector box is between 1/8 - 3/16". The gap can be adjusted
by bending the box in or out.
Lifting
flames on burner- Close air shutter slightly - see previous
problem. Back to
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| Humming regulator . . . |
Normal occurrence on hot days - This is not
a defect. It is caused by internal vibrations in the regulator, and
does not affect the performance or safety of the gas grill.
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| Burners
will not cross light each other . . . |
Plugged ports along back of burner - Clean
burner ports. See
burner maintenance instructions.
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| Appears
to be peeling inside lid or hood . . . |
Grease build up on inside surfaces - This
is
not a defect. The finish on the lid and hood is porcelain, and will not
peel. The peeling is caused by hardened grease, which dries into
paint-like shards, that will flake off. Regular cleaning will prevent
this. See cleaning instructions.
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