Ask Napoleon® Customer Care

Our Napoleon® Authorized Dealers are the best resource if you have questions about your Napoleon® product or for service and installation. However, if you need to ask us a question please complete the form below and a Customer Care representative will get back to you shortly. For parts pricing or warranty information please contact Customer Care 1-866-820-8686. For tech support outside of North America please contact one of our Authorized International Agents.

Privacy Policy: We do not collect or disseminate the private information of our customers, submitted information is only used for the purposes of contacting you with regards to your question.